Last year my USA partner banned orders from Urban Outfitters as they were in his words “the worst people in the world to deal with.” So while I have got quite a few Urban Outfitters orders, I have had to turn down. This is not something I like to do, but as my USA partner has to deal with the mess when things go wrong I can understand his actions.
Since it has been a while since he has had to deal with Urban Outfitters, I have asked him if he is willing to try again with Urban Outfitters and the good news is he gave a cautious yes. So if you wanting to be the new UO guinea pig I am now taking order for Urban Outfitters once again
Edit. There is no problem ordering from UO anymore, but there customer service does leave something to be desired.