Visual Guide to Ordering
The Price USA order form collects the all information we need to give you a quote. While it might seem complex, if you leave out any of the essential information it will delay us giving you a quote. To help you fill in the form correctly we have created this visual step-by-step guide to ordering. I encourage everyone to read my news post Shipping 101: A guide for the perplexed.
Step 1. Enter Your Details
The first thing you need to do is fill in your address and contact details (the Your Details section). Unless you choose a different shipping address this is where your items will be shipped. Take special care when entering your email address. The order form is able to check if your email address is wrong. If the order form warns you that your email address might be wrong then please check it very carefully.
The order form has a dynamic help function on the right hand side. As you enter each field it updates (charges to yellow and fades away) and explains what needs to be entered into the order form.
If you want to choose a different address to ship to then click on the ship order to different address button. This will open a new area on the form where you can enter the shipping address.
If you are not in Australia you can still use my service - you just need to change the country to your own country. When you do this the currency and all calculations will update to US$.
Step 2. Estimate the Shipping Costs
The next step is to estimate the shipping cost. This is the most difficult thing to do with any order since you most likely don't know what the exact weight of your order will be. It is even more complex than just working out the total weight because some shipping methods are based only on weight, and some on both weight and volume. The best way to estimate the shipping weight and cost is to make use of the shipping cost calculator.
If you enter your best guess of the box dimensions and weight the calculator will tell you the various option you have for shipping. It is important to enter your postcode (if in Australia) and the total item price as this will affect the shipping cost for some shipping options.
Don't worry if you don't know the exact weight and size. In the end it doesn't matter what you or we estimate as you are only charged based on the actual shipping weight.
Step 3. Enter Costs and Choose Shipping
This is where you can workout what your order will cost. You need to enter the total cost (in US$) and the shipping costs in the USA (if you don't know then leave this blank). Once you have entered the total cost then choose the shipping option that you want based on what you saw in shipping cost calculator.
If you have absolutely no idea of the shipping weight, then choose either estimate cheap shipping for me or estimate fast shipping for me. While you can choose this for any order it is always best to try and estimate the shipping cost as this will give you an idea in advance if it is worth ordering from the USA. Important - shipping large items is very expensive.
If you want return protection (basically coverage of the shipping costs of returning an item for a warranty repair) then click on the return protection checkbox.
As you enter each of the prices and shipping, the price estimator on the top right hand side of the order page will dynamically update the total price. Use this to test different scenarios (express verses economy shipping, return protection, etc.). This function also shows the current exchange rate.
Step 4. Enter the Order Details
You need to enter the description of what you want to buy, where you want to buy it, the price of each item, and the colour/size/number for each item in the order details box. An example order for two pairs of two shoes is shown below.
The first item in the order above are the boots from Amazon shown below. It is best if you have both the Price USA order form and the store pages listing the items open at the same time (use separate tab) and switch back and forth between the pages as you copy and paste the information.
1. First copy the name Diesel Men's Kaunha Boots on the store page and paste it into the order details box.
2. Copy and paste the url that takes you to the page with the boots on it. Just use your mouse to select the whole url from http to the end, then right click and select copy.
3. Put the cursor in the order details box where you want to paste the url and right click the mouse and select paste.
4. Enter the size (12D in the case)
5. Enter the colour and.or any other important information that is need to order the right item.
6. Enter the individual price of the item
7. Repeat this process for each item you want to order. Remember you can only order multiple items from the same store. If you want to order from a different store and have the orders combined before shipping to you then you will need to fill in a new order form for each store and mark the orders as consolidated.
8. Put in any extra details that you think we might need to place or ship your order in the extra details box (eg. Discount codes, sale- urgent order, fast delivery).
Step 5. Press Get Quote or Place Order Button
Once you have finished enetering the information for the required item you then press the Get Quote or Place Order button at the bottom of the order form. If there are any missing details from the required fields the page will pop open a window like below.
All the sections that need to be completed will be shown in red as below.
If everything is OK you will be taken to the confirm details page.
Step 6. Check List
Before submitting your order or obtaining a quote you have the chance to check the details and correct any problem. It is CRITICAL that you have answered yes to all four of the order checklist questions. If you have answer no to any of these questions it will only delay us from being able to send you a quote.
Step 7. Check Address and Order Details
You need to check that your address and order details are all correct and complete before submitting your order. If anything is missing or wrong use the change order details button on the right hand side just below the price estimate window.
Step 8. Check the Price Estimate and Submit Order
If everything is correct and complete then check the price estimate on the top right hand side of the page. If you are happy with the total price then press Get Quote or Submit Order page. We will then check over your order and email you a quote normally within a few hours. If you have a hotmail or yahoo email account please check your junk mail folder as these services have very poor junk mail filters that falsely mark our emails to you as junk.
Step 9. Pay the Quote
If you are happy with the quote then all you need to do to is pay the deposit amount listed in the quote email and we will do everything else. When your items have arrived at the US partner's address we will email you the final cost. As soon as you pay this your items will be shipped directly to you from the USA.
If you think anything is this guide is confusing or missing please let me know :)
If you find this process too complex then you can always use the simple order form. This is much simpler to use, but cost $5 extra if you use since it increase the amount of work we need to do send you a quote. Only use it if you find the normal form too complex.