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<title>Price USA Forum - Announcements</title>
<description>Read this forum first to find out the latest news</description><link>http://www.priceusa.com.au/forum/list.php?1</link><lastBuildDate>Thu, 20 Jun 2013 00:39:07 +1000</lastBuildDate>
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<guid>http://www.priceusa.com.au/forum/read.php?1,3456,3456#msg-3456</guid>
<title>Shipping 101: A guide for the perplexed (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,3456,3456#msg-3456</link><description><![CDATA[ Shipping is complex (I wish it wasn't). I have written a short guide on my news page about some of the common issues that can arise. I really encourage everyone to read it as having an understanding of some of these issues can save you a lot of money. The guide can be found here [<a href="http://www.priceusa.com.au/news/?p=317" rel="nofollow">www.priceusa.com.au</a>]]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sun, 12 May 2013 23:31:00 +1000</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,3454,3454#msg-3454</guid>
<title>Detailed Inspection Service Changes (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,3454,3454#msg-3454</link><description><![CDATA[ As is explained on my FAQ page it is very difficult for my US partners to know if the store has sent the correct item(s) or not. They do make a basic inspection of the items, but because of the huge range of orders we get it is impossible to know if all items received are complete and correct. Because of this we are not able to guarantee that your order is complete and correct unless you choose the optional detailed inspection service. While we have offered the detailed inspection service for sometime now and it works very well, the problem seems to be that many people do not realise that it exists and so don't choose it.<br /><br />To solve this problem I have decided to make the inspection service an &quot;opt out&quot; rather than &quot;opt in&quot; service for orders that I think will be complex, expensive, and/or difficult for my US partners to detect problems when doing a basic inspection. You will still have the option to remove the detailed inspection service if you wish, but you will need to let me know that don't want it and that you want to take the risk that the store might make a mistake.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sun, 12 May 2013 23:27:31 +1000</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,3444,3444#msg-3444</guid>
<title>No Ulta Orders (2 replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,3444,3444#msg-3444</link><description><![CDATA[ Ulta in their infinite wisdom has banned all my US partners from ordering so we are not able to take order from ulta anymore.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Tue, 07 May 2013 03:50:01 +1000</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,3286,3286#msg-3286</guid>
<title>No Custom Reebok Shoes (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,3286,3286#msg-3286</link><description><![CDATA[ Because of continued incompetence from Rebook over their custom shoe orders (every order my US partners have placed has been made wrong by Rebook) they have decided to stop taking order for custom rebook shoes. It is still fine to order normal rebook shoes, just not the customised ones. We are sorry about this, but until Rebook decides to implement a service that can actually make the shoes ordered we all think this is for the best.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Wed, 13 Mar 2013 13:40:27 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,3256,3256#msg-3256</guid>
<title>Late Consolidation (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,3256,3256#msg-3256</link><description><![CDATA[ One request we get a lot of is for people to add to an order that has already been placed by my US partner. Our policy has been to not allow this as my US partners only have very limited storage space and in the past allowing these late consolidations caused them a big problem with storage. After a lot of discussion they we decided that they will allow late consolidations, but for an extra $5 fee. They hope that this fee will balance the extra storage issues against our desire to be as helpful as possible. There is no extra fee if the orders are consolidated before the first order is placed.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Fri, 01 Mar 2013 23:56:22 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2867,2867#msg-2867</guid>
<title>Christmas Orders (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,2867,2867#msg-2867</link><description><![CDATA[ It is getting very close to Christmas. If you want your items before Christmas then you will need to choose express shipping - economy shipping is just too slow and unpredictable to be sure that it will make it here before the 25th.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Mon, 03 Dec 2012 01:31:02 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2866,2866#msg-2866</guid>
<title>Ordering from Zara (1 reply)</title><link>http://www.priceusa.com.au/forum/read.php?1,2866,2866#msg-2866</link><description><![CDATA[ My US partners can now order from Zara, but it is complicated. All payment processing is down out of Ireland so that this means that my US partners get charged an extra fee on their credit cards. Because of this they have have introduced a new fee of 5% for all Zara orders. This fee just applies to the item prices, not the shipping to Australia or elsewhere.<br /><br />I should mention that Zara does not do exchanges, only returns. This means if you want to swap something over you need to get it back to my US partner within 21 days of it being shipped from Zara so that my partners have time to return the item. In practice this means that unless you chose express shipping there will not be time to return items so choose carefully :)]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sun, 12 May 2013 23:28:44 +1000</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2845,2845#msg-2845</guid>
<title>Kindle Paperwhite Orders (16 replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,2845,2845#msg-2845</link><description><![CDATA[ For all customers waiting on a kindle paperwhite order, here is the latest information. Amazon.com has started shipping the kindles out this week. If your order was placed before October 10th, 2012, then your order has been shipped to me and will arrive by Friday November 30th. Expect to get your final shipping invoice sometime over the weekend of December 1st and 2nd. For all orders placed after October 10th, 2012, I am expecting to get shipping confirmations from Amazon.com within the next week. I will update this post at that time.<br /><br />Thank you for your patience.<br /><br />Lindsay<br />US partner]]></description>
<dc:creator>Lindsay</dc:creator>
<category>Announcements</category><pubDate>Thu, 27 Dec 2012 14:01:22 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2708,2708#msg-2708</guid>
<title>First Class (Economy) Mail Changes (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,2708,2708#msg-2708</link><description><![CDATA[ Due to the US Department of Homeland Security (DHS) there are some major changes to what can now be shipped economy shipping as of Nov 1:<br /><br />1. Perfume and nail polish can't be shipped anymore.<br /><br />2. Every package now requires a detailed report of the contents along with another 41 other separate pieces of useless information be sent to the DHS. Doing this significantly increases the amount of work that my US partners need to do for all economy shipping packages.<br /><br />After a great deal of discussion my US partners feel that the increase in work requires that they increase their handling fee for first class economy shipments by $2.50 per package to cover all the extra work that they now have to do. The good news is that economy shipping is still great value, just a little more expensive. We hope you understand that we are not happy about this, but that my US partners must comply with DHS regulations.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sat, 27 Oct 2012 10:27:27 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2686,2686#msg-2686</guid>
<title>Black Friday sales (1 reply)</title><link>http://www.priceusa.com.au/forum/read.php?1,2686,2686#msg-2686</link><description><![CDATA[ Hi Carolina,<br /><br />I'm planning on buying some Bose QuietComfort 3 headphones but would like to try and get them during the Black Friday or Cyber Monday sales in the US (Nov 23 and 26 this year I think). What would be the best way to do it? Should I fill an order form on the sales day (as the specific url with the discounts won't be available any other time)? Would it be enough time for the order to be processed the same day?<br /><br />Thank you.]]></description>
<dc:creator>carlos</dc:creator>
<category>Announcements</category><pubDate>Wed, 24 Oct 2012 10:54:52 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2652,2652#msg-2652</guid>
<title>Removing the special Offers from the Kindle Paperwhite (1 reply)</title><link>http://www.priceusa.com.au/forum/read.php?1,2652,2652#msg-2652</link><description><![CDATA[ Currently due to the limit per customer set by Amazon my US partner is only able to purchase the Kindle paperwhites WiFi or 3G WITH Special Offers.<br /><br />The GREAT news is that you CAN REMOVE the special offers from your Kindle paperwhite if you decide you don't like having them. You need to go to Manage Your Kindle option in your account and pay $20. The process is as follows:<br /><br /><br /><b>Unsubscribe from Special Offers</b><br />Unsubscribe from special offers on your Kindle Paperwhite through the Manage Your Kindle. When you unsubscribe from special offers, your account is charged for the difference you would have paid for a Kindle Paperwhite model without special offers.<br /><br />1. Visit <i>Manage your Kindle</i><br />2. From Manage your Devices, locate your Kindle Paperwhite.<br />3. Click the plus icon to display more information.<br />4. Click <i>Unsubscribe Special Offers</i> to discontinue seeing special offers and Sponsored Screensavers on your Kindle Paperwhite Home screen and screensaver.<br />5. Connect your Kindle Paperwhite wirelessly to complete the process of disabling special offers on your device. You'll receive an e-mail notification that will confirm your payment for unsubscribing from special offers.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Fri, 15 Feb 2013 01:27:28 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2649,2649#msg-2649</guid>
<title>Kindle Paperwhite (4 replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,2649,2649#msg-2649</link><description><![CDATA[ Hi Caroline<br />I was interested in buying a new Kindle paperwhite reader and some USA iTunes cards<br />Can you advise an approximate cost for these items?<br />Regards<br />Tracker]]></description>
<dc:creator>Tracker</dc:creator>
<category>Announcements</category><pubDate>Sun, 28 Oct 2012 08:18:12 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,2016,2016#msg-2016</guid>
<title>Detailed Inspection Service (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,2016,2016#msg-2016</link><description><![CDATA[ My US partners are now offering a new detailed inspection service for your items for an extra fee (see my cost page for details). While this is something they have done for some time on an extra service, we thought that this might be something that should be promoted more widely. If you would like your order inspected in detailed before shipping just indicate this in your order when you complete the order form.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sun, 06 May 2012 08:03:12 +1000</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,1271,1271#msg-1271</guid>
<title>Now offering fixed price quotes (4 replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,1271,1271#msg-1271</link><description><![CDATA[ Price USA is now offering fixed price quotes on orders where we have had the item you want to order ship before. This is not available for all orders, but it should help take some of worry out of ordering knowing that the total cost is fixed.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sun, 14 Oct 2012 14:14:36 +1100</pubDate></item>
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<guid>http://www.priceusa.com.au/forum/read.php?1,717,717#msg-717</guid>
<title>Rules for Posting (no replies)</title><link>http://www.priceusa.com.au/forum/read.php?1,717,717#msg-717</link><description><![CDATA[ I would like to encourage anyone who has a question or wants to share their experiences to post. All I ask is that you stick to the following two simple rules:<br /><br />1. No foul language or abusive posts.<br />2. If you are posting about your experiences that you either register using the email address you used to place your order or you post your order number so that I can check into your order history.<br /><br />The aim of this forum is to help users of Price USA. It does not help anyone if you are abusive or if I can't respond to the issues raised in your post.]]></description>
<dc:creator>Carolina</dc:creator>
<category>Announcements</category><pubDate>Sat, 24 Sep 2011 09:56:06 +1000</pubDate></item>
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