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Payment Questions

How do I pay for my order?

By direct deposit into our bank account. After you complete the order form I check that it is complete and correct then send you a final quote. In this quote you are sent the bank account payment details. Once your payment clears my USA agent then orders the item and ships it directly to you.

If your total order is under A$4000 you may also pay by credit card or Paypal. The instructions on how to pay this way are provided in the final quote email.

Will I be charged extra fees?

No. We are up front about what we charge and all our fees are listed on my fees page. The final quote you receive tells you what your order will cost and it details each part of order price. While there are no extra fees the final cost may vary. The shipping is only an estimate if someone has not ordered your precise item before. If the estimate was too high you will receive a refund and if it was too low you will be asked to pay the extra cost, but you will only ever be charged what the shipping costs.

The major exception is GST. You may be charged GST by Australian Customs if your order is over $1000. Having said this we have noticed that many orders over $1000 are arriving without GST being charged. I advise that you not rely on this and include in your budget the cost of paying GST and or duty on large orders.

Do I get a tax invoice?

Yes. You will receive two tax invoice when your order is shipped to Australia. One invoice is from Price USA covering the service fee and insurance. This invoice includes GST. The second invoice is from my USA agent and is for the goods and all shipping charges. The reason that you get two invoices is that Price USA does not sell any goods, all items are sold to you by my USA agent. Price USA only provides a service that allows you to order goods from the USA and insurance.

Do you accept credits cards?

Yes, but only for order under A$4000. All order above $4000 must be paid by direct debit to the Price USA bank account.

Can I use Paypal to pay for my order?

Yes, but only for order under A$4000. Please see my our fees page for more information on the cost of this option.

Will I be charged GST?

Yes, but only on my 5% service fee and my insurance(s). The goods arriving from the USA will be declared accurately so you may also be charged GST on the order item as well, however, Australian customs do not charge GST on personal goods valued under $1000. My experience is that higher valued items are often not charged GST. I advise that you not rely on this and factor in paying GST and duty on items valued over A$1000.

The GST limit applies only to the cost of item and the cost of shipping to Australia. For example, if an item cost US$850 with US$25 shipping then it would still be under the A$1000 limit even if my fees made the total order more than A$1000.

I have one day special that I want to order. How can I pay you quickly?

There are two ways to pay us quickly:

1. Deposit cash into at any Commonwealth Bank branch. If you do this please let me know by email as I can see the amount in the acount but I don't know who it is from until the next day.

2. If you have transfered the payment from a Commonwealth Bank account the transfer will come through instantly.

3. If your order is under A$4000 then you can also pay by paypal or credit card.

If you do use any of these options please as I normally only check for new payments once each morning.